Information Pursuant to Section 5 of the German Digital Services Act

Website operator:
hausgem.shop

Website:
hausgem.shop

Email:
info@hausgem.shop

Business Activity

hausgem.shop operates an online retail store through which customers can browse and purchase products offered on the website.

Electronic Contact

For questions concerning products, orders, payments, shipping, returns, refunds, privacy, or legal matters, please contact:

Email: info@hausgem.shop

When contacting us about an existing order, please include your order number and the email address used during checkout.

Please do not send passwords, complete payment-card numbers, card security codes, or other sensitive payment credentials by email.

Consumer Dispute Resolution

hausgem.shop does not voluntarily participate in dispute resolution proceedings before a consumer arbitration board.

Any mandatory legal obligation to participate in a specific dispute resolution procedure remains unaffected.

Customers are encouraged to contact us first at info@hausgem.shop so that we can attempt to resolve complaints directly.

Responsibility for Website Content

hausgem.shop is responsible for its own website content in accordance with applicable law.

We take reasonable care to keep the information published on the website accurate and current. However, we do not guarantee that every item of information will always be complete, error-free, or immediately updated.

Mandatory legal responsibilities, contractual obligations, product conformity requirements, consumer rights, and liability that cannot lawfully be excluded remain unaffected.

External Links

The website may contain links to websites or services operated by independent third parties.

We do not control third-party websites and are not responsible for their independent content, availability, privacy practices, security, or services.

At the time a link is added, we take reasonable steps to ensure that there is no clearly identifiable unlawful content. Continuous monitoring of linked websites is not reasonable without a specific indication of a legal violation.

If we become aware of unlawful content on a linked website, we will review the matter and remove the relevant link where legally required and reasonably possible.

The terms, privacy policies, and legal notices of the relevant third-party provider apply when visiting an external website.

Copyright

Unless otherwise stated, the content published on hausgem.shop, including text, graphics, logos, page layouts, photographs, videos, product presentations, and other materials, is protected by applicable copyright and intellectual property laws.

Content owned by third parties remains subject to the rights of its respective owner.

Website content may be downloaded, saved, or printed for personal and non-commercial use where legally permitted.

The reproduction, modification, distribution, republication, commercial exploitation, or public presentation of protected content requires prior permission from the relevant rights holder unless the intended use is expressly permitted by law.

Trademarks

Product names, company names, logos, and trademarks displayed on hausgem.shop may be owned by hausgem.shop or by their respective third-party owners.

The appearance of a third-party trademark does not imply ownership, sponsorship, partnership, or endorsement unless expressly stated.

All rights belonging to the respective trademark owners remain reserved.

Product Information

We make reasonable efforts to present product descriptions, prices, photographs, dimensions, colours, materials, and availability accurately.

Actual colours may vary depending on lighting, screen settings, and device displays. Minor variations may also occur between manufacturing batches.

These statements do not restrict customer rights where a product is defective, incorrectly supplied, materially different from its description, or otherwise does not conform to the purchase contract.

Contractual Information

Orders placed through hausgem.shop are governed by the Terms of Service, Return and Refund Policy, Shipping Policy, Privacy Policy, and other applicable policies published on the website.

Nothing in this Legal Notice excludes or limits mandatory consumer rights available under German or European Union law.

Data Protection

Information about the collection, use, disclosure, retention, and protection of personal data is provided in the Privacy Policy published on hausgem.shop.

Privacy-related enquiries and data protection requests may be submitted to:

Email: info@hausgem.shop

Prohibited Use

The website and its contact information must not be used for:

• Fraudulent or unlawful activity;

• Unauthorised access to accounts or systems;

• Distribution of malware or harmful code;

• Harassment or abusive communications;

• Misleading impersonation;

• Infringement of intellectual property rights; or

• Unsolicited commercial communications prohibited by law.

We reserve the right to take appropriate technical or legal action against unlawful use.

Applicable Law

This Legal Notice and the operation of hausgem.shop are governed by the laws of the Federal Republic of Germany, subject to mandatory European Union law and applicable consumer protection rules.

For consumers residing outside Germany, this choice of law does not remove mandatory protections granted by the law of their habitual country of residence where those protections apply.

Contact

For legal enquiries, customer complaints, website concerns, or requests concerning published content, contact:

hausgem.shop
Email: info@hausgem.shop